The firm workspace
Assigned team
Every file has its owners: an optional supervisor and the staff who follow it day to day.
Updated on August 14, 2026
Why assign a team
Assignment answers a simple question: who looks after this client? It makes the portfolio legible — the file list shows the team next to each name — and it feeds the audit indicators, which tie the work produced back to the people who did it.
Note
Supervisor and members
Two levels, deliberately few.
- The supervisor — one per file, optional. The named point of contact, the person you turn to when a call has to be made.
- The members — the staff who follow the file day to day. As many as needed.
- A member can be promoted to supervisor; the previous supervisor then simply becomes a member of the file again.
Managing the assignment
From the file record, Team section.
- 1
Assign a supervisor
Pick them among the firm's members. They appear at the top of the section.
- 2
Add the staff
One at a time, from the same list. Those already assigned are flagged to avoid duplicates.
- 3
Adjust over time
Removing someone touches nothing they produced: the file keeps its history and its attributions.
Tip
What assignment brings to the audit
Team indicators rest on this organisation: documents processed and rejected, average processing time, number of clients followed per person. Without assignment those figures stay readable but lose their anchor: you see what was done, not how the workload is spread.